Wish Local
wish pickup

Wish & DigiBandit have partnered to provide you with a Ship-To-Store option!

 

Save money on shipping, get your items faster and see our friendly (masked) faces!

 

Learn more below in the faq & info section or call us to arrange a pickup!

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Wish Local

Get up-to 80% Off with our Code: CRSCNVZV

Valid for new customers, or those who haven’t purchased in the past 30 days, single use only!

faq & info

When can I pick up my Pickup Now or Ship to Store item?

You can pick up your Pickup Now or Ship to Store item when the order status updates Ready for Pickup in your Order History. Please be sure to check your email and app notifications to receive updates on your order. You can check your notifications in your Account Settings.

A Pickup Now order will be available for pickup immediately after it has been placed.

A Ship to Store order will first need to be shipped to the store. We’ll notify you once your item has been received and processed by the store. In the meantime, you can check the status of your order on the Order Details page in your Order History.

Please note if you don’t pick up your order, you may be charged a non-refundable restocking fee.

How do I pick up a Pickup Now or Ship to Store item?

To pick up your Pick Up Now or Ship to Store item, you must present the scannable QR code to the store for the item(s). Unfortunately, the store cannot provide more information if you do not have the scannable QR code.

For more detailed information on how to pick up a Pickup Now or Ship to Store order, select a device type below and follow the steps provided.

iOS

  1. Go to your Order History.
  2. Navigate to the relevant order.
  3. Make sure that the order status reads Available for pickup.
  4. Tap on the order.
  5. Go to the location listed under Pickup Details. 
  6. Tap on Hours & Directions to see store details.
  7. Once at the store, show the QR code to a store member.
  8. The store member will scan the QR code and retrieve your item for you.

Android

  1. Go to your Order History.
  2. Navigate to the relevant order.
  3. Make sure that the order status reads Available for pickup.
  4. Tap on the order.
  5. Go to the location listed under Pickup Details. 
  6. Tap on Hours & Directions to see store details.
  7. Once at the store, show the QR code to a store member.
  8. The store member will scan the QR code and retrieve your item for you.

Web

  1. Visit your Order History.
  2. Navigate to the relevant order.
  3. Make sure that the order status reads Available for pickup.
  4. Click Pickup Instructions.
  5. Go to the location listed under Pickup Details. 
  6. Once at the store, show the QR code to a store member.
  7. The store member will scan the QR code and retrieve your item for you.

If you are unable to show the QR code from your mobile device, we recommend printing out the QR code prior to picking up your item(s).

What is Pickup Now and Ship to Store?

Pickup Now and Ship to Store are shipping methods that allow you to order an item and pick it up at a participating brick and mortar store near you.

Pickup Now

When you order through Pickup Now, your order will be immediately available for pick up!

We’ve taken popular items sold on Wish and sent them to participating stores to keep in their inventory. This means that you can pick up your order as soon as it’s been placed.

Please note if you don’t pick up your order, you may be charged a non-refundable restocking fee.
 

Ship to Store 

Ordering through Ship to Store is much like placing a regular Wish order. With Ship to Store, you have your item(s) shipped to a local store and you pick up the item(s) at the store.

Once you’ve made your purchase, you’ll receive tracking info in the app where you can check on your item’s status. We will notify you as soon as your order is ready for pickup at the store.

What is Wish Local?

Wish Local is an initiative that allows brick-and-mortar shops to offer in-store product collection to Wish customers – in some cases, within hours of ordering. You can see which products are available through Wish Local by clicking on the ic_wishpickup_24.png icon in the app .

Why don’t I have a QR code for my Ship to Store order?

If you’re not seeing a QR code for your order, it’s likely that:

1. Your item is still on the way to the store

The QR code will become available on the app once your item has been delivered to and processed by the store.

You can track your item anytime on the Order Details page in your Order History.

2. Or, the store hasn’t processed your item yet

Even though the tracking information may state that your item has been delivered to the store, they may still need time to scan the item into the system.

Once your item has been fully processed and is ready for pickup at the store, you’ll receive a notification from us and your QR code will be waiting for you in your Order Details.

We know just how excited you are to pick up your item and we greatly appreciate your patience.

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