dbits support software

Over time, computers need servicing, it’s an unfortunate fact.
Instead of waiting for something bad to happen, why not be proactive!

DigiBandit offers some of the same features that Businesses enjoy, such as:
remote monitoring, managed anti-virus and more!

Our software can be installed on your Windows, macOS or Linux machines!

dbits support software will alert DigiBandit of any system issues, problems and more.

It can keep your system up-to-date, protect your computer from viruses and malware too!

With the dbits Support Software, you can request remote assistance and get help with whatever you need!

learn more about each service in the “faq & info” section below!

ServiceDescriptionMonthly Fee
Base Packagedbits Support Software. Enables RMM and remote support (quarter hourly rate). (Cost per device)$7.50
Additional ComputerAdd another computer to your plan! (Cost per device)$5.00
Endpoint Protection (Antivirus)Protect yourself with industry leading antivirus (Cost per device)$2.50
DNS Protection (Online Antivirus)*Endpoint Protection Addon* | DNS Protection. Keeps you safe from unwanted websites! (Cost per device)$5.00
Security Awareness Training*Endpoint Protection Addon* | Recuring security awareness training. (Cost per device)$5.00
Cloud BackupMonthly backups of system, off-site and in the cloud, per Computer. Per 500GB. 1 Year Commitment Required.$20.00
ReportsMonthly, Quarterly and Yearly reports on your device(s)!$5.00

faq & info

dbits Support Software

The dbits Support Software is a Remote Monitoring and Management tool that allows DigiBandit to monitor and manage your device(s)… remotely!

Ok, but what does that mean?

To save on all the technical mumbo-jumbo, the dbits Support Software is like having a DigiBandit Technician right beside you when you need one.

  • Computer acting up? Program frozen and won’t close? Email not working?
    • Contact us and we’ll remotely help you out!
  • HDD/Drive getting full? System overheating? Somethings not working as it should?
    • DigiBandit will be notified and contact you for ideas on how to fix it!
  •  Installed a program that you can’t get rid of? Need help installing a printer, webcam, etc?
    • Contact us and we’ll remotely help you out!

With just a click of the mouse, we’ll be right there to help you out!

Endpoint Protection (Antivirus)

Webroot SecureAnywhere: The Granddaddy of all antivirus software, Webroot Secure Anywhere Endpoint Protection is our included Antivirus of choice!

What is endpoint protection?

Endpoint protection, or endpoint security, is a general term that describes cybersecurity services for network endpoints, like laptops, desktops, smartphones, tablets, servers, and virtual environments. These services may include antivirus and anti-malware, web filtering, and more. Endpoint protection helps keep critical systems, intellectual property and data, safe from ransomware, phishing, malware, and other cyberattacks.

Stops sophisticated cyberattacks

  • Next-generation protection
  • Contextual threat intelligence
  • Industry-leading efficacy

New Webroot® Evasion Shield

  • Protects against file-based and file-less script attacks
  • Blocks malicious JavaScript, VBScript, PowerShell, macros, and more
  • Enables admins to detect scripts running in their environments
  • Allows whitelisting for legitimate scripts

DNS Protection

Secure your DNS connection against cyberattacks, get total visibility into web usage, and enforce acceptable web usage policies to reduce security risk.

What is DNS protection?

Before we talk about DNS security, you need to understand the DNS. The domain name system (DNS) works like a phone book for the internet. When a user enters text into a browser, DNS servers take that input and translate it into the unique internet protocol (IP) addresses that let the browser open the desired site. But DNS protocols were never designed with security in mind, and are highly vulnerable to cyberattacks, such as cache poisoning, DDoS, DNS hijacking, botnets, C&C, man-in-the-middle, and more.

By redirecting users’ web traffic through a cloud-based, DNS security solution, businesses and MSPs can finely tune and enforce web access policies, ensure regulatory compliance, and stop 88% of threats at the network’s edge—before they ever hit the network or endpoints.

Security Awareness Training

What is security awareness training?

Security awareness training is ongoing education that provides relevant information and tests of your cyber-awareness by covering all aspects of data security and regulatory compliance. It is a proven way of changing risky IT behaviours that can lead to security compromises—including financial, intellectual property, trust and data losses.

These may include how to avoid phishing and other types of social engineering cyberattacks, spot potential malware behaviours, report possible security threats, follow IT policies and best practices, and adhere to any applicable data privacy and compliance regulations (GDPR, PCI DSS, HIPAA, etc.)

Cloud Backup

Get peace of mind knowing your files are backed up securely in the cloud.

Unlimited Online Backup
Automatic back ups all your files including documents, photos, music and movies.

Restore and Access
You can download a free restore of 1 file or all your files anywhere in the world.

Your Data is Safe
DigiBandit takes security seriously. All data is stored in secure datacenters with 24-hour staff, bio-metric security and redundant power.

Reports

Monthly, Quarterly and Yearly report on your device(s)!

Reporting includes:

  • Details on addons,
  • System Health,
  • Antivirus/DNS Reports,
  • More!

Why should I go with you?

The dbits Support Software is a curated collection of some of the best industry tools and utilities that I use on my business and personal machines and on my client machines!

The dbits Support Software is a VAR (Value Added Reseller) offering from DigiBandit IT Services. That essentially boils down to DigiBandit purchasing an offering, service etc from another company, bundling it with other services and software and offering that to you, our customer, as a full solution. The goal for dbits Support Software is to keep you (and your devices) safe, sound and running smooth! I hardly make anything off the VAR part of the software, but aim to develop a relationship with my customers that will last a lifetime!

DigiBandit has partnered with the following companies to create the dbits Support Software:

  • Pulseway – Remote Monitoring and Management, Patch Management, Alerts, etc.
  • WebRoot – Secure Anywhere, DNS Protection and Security Awareness Training, etc.
  • BackBlaze – Cloud Backup, Cloud Storage, etc

I’m always expanding the services and offerings of dbits Support Software and will continue to grow, so stick around and see what happens next!

If you have a question about anything, please feel free to contact me!

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DigiBandit Support Software

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