managed it services

for businesses

Your hourly break/fix computer guy makes money when you’re down. An MSP has the incentive to optimize uptime and address issues quickly.
Simply put, managed services put you and your MSP on the same team with the same goals: up-time and productivity

MSP = Managed Service Provider | SLA = Service Level Agreement | RMM = Remote Monitoring and Management

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Hourly Rates Pricing Guide

Services are discounted at an average of 20% – 50% depending on your plan.

ServiceDescription$ / Hr
On-Site - During Hours - Pre BookedHave us come to your location to fix a problem. During work hours. (24+ Hrs Notice)$60.00
On-Site - During Hours - EmergencyOn-site service, during standard work hours, Emergency/Urgent (Less then 24 Hrs notice)$120.00
On-Site - After Hours - Pre BookedHave us come to your location to fix a problem. After work hours, pre booked. (24+ Hrs Notice)$100.00
On-Site - After Hours - EmergencyOn-site service, during standard work hours, Emergency/Urgent (Less then 24 Hrs notice)$180.00
Remote Support - During Hours - Pre BookedHave us perform remote support, during standard work hours, with booking (12+ Hrs Notice)$30.00
Remote Support - During Hours - EmergencyHave us perform remote support, during standard work hours, without booking (Less then 12 Hrs notice)$60.00
Remote Support - After Hours - Pre BookedHave us perform remote support, after work hours, with booking. (12+ Hrs Notice)$60.00
Remote Support - After Hours - EmergencyHave us perform remote support, after work hours, without booking (Less then 12 Hrs notice)$90.00

RMM Pricing Guide

Get 5% off by paying quarterly! Get 10% off by paying yearly!

ServiceDescriptionMonthlyQuarterlyYearly
Base FeeSecures your Agreement and Discounts$100.00$285.00$1,080.00
Cost Per UserBlanket Fee per User, Includes 1 workstation/user$5.00$14.25$54.00
Workstation ManagementDeploy, Setup, Manage, Monitor, Updates (Cost Per Workstation)$5.00$14.25$54.00
Computer SecurityProtect yourself with industry leading antivirus (Cost Per Device)$5.00$14.25$54.00
Server ManagementDeploy, Setup, Manage, Monitor, Updates (Cost Per Server)$20.00$57.00$216.00
Backup & Disaster RecoveryMonthly backups of system, off-site and in the cloud, per server$100.00$285.00$1,080.00

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