b2b & outsourcing

Need a man on the ground?
Time to outsource your tickets?
Need immediate, one-time, assistance?
DigiBandit will help you take care of it!

The below rates are billed hourly, at net-15/net-30 based on the type of contract.

24 hours notice for flexible scheduling (ex: a workstation swap out that can be done ‘whenever’)
1-week notice for hard schedule (ex: 5 am – 10 am on a specific date)

For further details, questions or clarification, please contact us!

ServiceDescriptionCADUSD
On-Site - During Hours - Pre BookedHave us come to your location to fix a problem. During work hours. (24+ Hrs Notice)$60.00$47.97
On-Site - During Hours - EmergencyOn-site service, during standard work hours, Emergency/Urgent (Less than 24 Hrs notice)$120.00$95.93
On-Site - After Hours - Pre BookedHave us come to your location to fix a problem. After work hours, pre booked. (24+ Hrs Notice)$120.00$95.93
On-Site - After Hours - EmergencyOn-site service, during standard work hours, Emergency/Urgent (Less than 24 Hrs notice)$180.00$143.90
Remote Support - During Hours - Pre BookedHave us perform remote support, during standard work hours, with booking (12+ Hrs Notice)$30.00$23.98
Remote Support - During Hours - EmergencyHave us perform remote support, during standard work hours, without booking (Less than 12 Hrs notice)$60.00$47.97
Remote Support - After Hours - Pre BookedHave us perform remote support, after work hours, with booking. (12+ Hrs Notice)$60.00$47.97
Remote Support - After Hours - EmergencyHave us perform remote support, after work hours, without booking (Less than 12 Hrs notice)$90.00$71.95
End User Ticket SupportWe'll handle everything with your End User. Cost per ticket.$50.00$39.97
Paperwork FeeIf you have paperwork that will exceed 15 min in time, this is fee is applied.$25.00$19.99
Travel FeeCost per km round trip traveled.$1.00$0.80

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DigiBandit Support Software

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