Need a man on the ground?
Time to outsource your tickets?
Need immediate, one-time, assistance?
DigiBandit will help you take care of it!
The below rates are billed hourly, at net-15/net-30 based on the type of contract.
24 hours notice for flexible scheduling (ex: a workstation swap out that can be done ‘whenever’)
1-week notice for hard schedule (ex: 5 am – 10 am on a specific date)
For further details, questions or clarification, please contact us!
| Service | Description | CAD | USD |
|---|---|---|---|
| On-Site - During Hours - Pre Booked | Have us come to your location to fix a problem. During work hours. (24+ Hrs Notice) | $60.00 | $48.06 |
| On-Site - During Hours - Emergency | On-site service, during standard work hours, Emergency/Urgent (Less than 24 Hrs notice) | $120.00 | $96.11 |
| On-Site - After Hours - Pre Booked | Have us come to your location to fix a problem. After work hours, pre booked. (24+ Hrs Notice) | $120.00 | $96.11 |
| On-Site - After Hours - Emergency | On-site service, during standard work hours, Emergency/Urgent (Less than 24 Hrs notice) | $180.00 | $144.17 |
| On-Site - After Hours - Emergency | On-site service, after standard work hours, Emergency/Urgent (Less than 24 Hrs notice) | $240.00 | $192.22 |
| Remote Support - During Hours - Pre Booked | Have us perform remote support, during standard work hours, with booking (12+ Hrs Notice) | $30.00 | $24.03 |
| Remote Support - During Hours - Emergency | Have us perform remote support, during standard work hours, without booking (Less than 12 Hrs notice) | $60.00 | $48.06 |
| Remote Support - After Hours - Pre Booked | Have us perform remote support, after work hours, with booking. (12+ Hrs Notice) | $60.00 | $48.06 |
| Remote Support - After Hours - Emergency | Have us perform remote support, after work hours, without booking (Less than 12 Hrs notice) | $90.00 | $72.08 |
| End User Support | Charged when communication is needed with your End User. | $50.00 | $40.05 |
| Paperwork Fee | If you have paperwork that will exceed 15 min in time, this is fee is applied. | $25.00 | $20.02 |
| Travel Fee | Cost per km round trip traveled. | $1.00 | $0.80 |
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