B2B & Outsourcing

Need a man on the ground?
Time to outsource your tickets?
Need immediate, one-time, assistance?
DigiBandit will help you take care of it!

The below rates are billed hourly, at net-15/net-30 based on the type of contract.

24 hours notice for flexible scheduling (ex: a workstation swap out that can be done ‘whenever’)
1-week notice for hard schedule (ex: 5 am – 10 am on a specific date)

For further details, questions or clarification, please contact us!

Service	Description	CAD	USD
On-Site - During Hours - Pre Booked	Have us come to your location to fix a problem. During work hours. (24+ Hrs Notice)	$60.00	$47.00
On-Site - During Hours - Emergency	On-site service, during standard work hours, Emergency/Urgent (Less than 24 Hrs notice)	$120.00	$93.99
On-Site - After Hours - Pre Booked	Have us come to your location to fix a problem. After work hours, pre booked. (24+ Hrs Notice)	$120.00	$93.99
On-Site - After Hours - Emergency	On-site service, during standard work hours, Emergency/Urgent (Less than 24 Hrs notice)	$180.00	$140.99
Remote Support - During Hours - Pre Booked	Have us perform remote support, during standard work hours, with booking (12+ Hrs Notice)	$30.00	$23.50
Remote Support - During Hours - Emergency	Have us perform remote support, during standard work hours, without booking (Less than 12 Hrs notice)	$60.00	$47.00
Remote Support - After Hours - Pre Booked	Have us perform remote support, after work hours, with booking. (12+ Hrs Notice)	$60.00	$47.00
Remote Support - After Hours - Emergency	Have us perform remote support, after work hours, without booking (Less than 12 Hrs notice)	$90.00	$70.49
End User Ticket Support	We'll handle everything with your End User. Cost per ticket.	$50.00	$39.16
Paperwork Fee	If you have paperwork that will exceed 15 min in time, this is fee is applied.	$25.00	$19.58
Travel Fee	Cost per km round trip traveled.	$1.00	$0.78

b2b & outsourcing

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DigiBandit Support Software